stihl parts

STIHL online selling policy

It is Stihl policy to only allow the sale of our products through our network of servicing dealers. We know that our products have the potential to be dangerous if not correctly assembled, or if the user has the wrong machine for their job or ability. This is a key reason why we insist on direct personal contact between our dealers and customers. This ensures that the customer has the right machine for the job, receives correct instructions, advice on replacement parts and maintenance procedures, and that all machines are assembled and tested before they leave the dealer’s premises.